by Teresa Farnsworth April 07, 2022
Our subscribers know that on October 16, 2021 the Zip2Tax servers were shut down by a ransomware attack and our world went dark. Rather than pay a ransom, we chose to rebuild our systems on new servers with newly re-written programs.
Since we were unable to contact our subscribers individually, we set up the Web site with details of the issue and a daily, sometimes twice a day, update on statuses.
For those who would like to look back at our daily communications, they can be found here: https://www.zip2tax.wpengine.com
After the new year, we discontinued daily updates and launched the Website.
We never missed a sales tax table issuance; the API service was up November 10th; our online lookup service was up by November 23rd.
I can't say it enough.....
Thank you for your patience during this rebuilding process.
Thank you for helping us rebuild our customer database records.
Thank youfor using Zip2Tax Sales Tax Solutions!
Teresa Farnsworth is the VP / Account Manager at Zip2Tax. She works closely with her clients to make sure they have just what they need to collect the right amount of sales or use tax in the U.S. and Canada. Questions? Chat with Teresa on the Web site, the Subscriber User Portal, or call her direct line; 866-492-8494.
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