About The Data
Do you provide breakouts for municipalities smaller than the state level?
We now offer sales tax breakouts for state, county, city and special districts. These breakouts have the municipal sales tax rate as well as the reporting code, where applicable. These columns will be left blank for those localities that do not require reporting codes or do not have their own sales tax rates.
Online Lookup Service: Breakouts are available to our Online Lookup Service subscribers by hovering your mouse over the tax rate on the ZIP Code to Sales Tax Calculator. A pop-up window will appear showing the breakout rates. A menu will appear below the main window showing the names and tax rates of other communities sharing the same ZIP code.
Database Interface: Breakouts are now available to our Database Interface subscribers. Current Database Interface subscribers need do nothing if they wish to continue to receive aggregate sales tax data. Current and new Database Interface subscribers have the choice of linking to the aggregate data or to receive the full breakout version. Sample test codes for both types are available in our Developers section for Direct Connection or Passing Request Variables
Sales and Use Tax Tables: Breakout data is the standard format available to all Sales and Use Tax Table subscribers. The Breakout style table contains all of the information that Zip2Tax collects.
We also have tables formatted to provide less information than the Breakout style, such as the Basic (a single tax sum combining all municipal levels, and the Unique ZIPs (one row per ZIP code based on the “Primary Record,” the municipality housing the U.S. Post Office.) We also have tables designed to work with specific shopping carts and eCommerce systems that organize the data differently than the Breakout version. Please check the Sample Tables and Layout Information found on the Services Page for each type of table to see which one will work best with your software.
Why are some columns in the tax table blank?
The tax tables have been standardized to work for the entire country. This has forced us to make some generalizations in the data fields that may or may not match up perfectly with every state's structure. An example would be the parishes of Louisiana appearing in the county column.
Some columns may be blank because that particular state has a different taxing structure. This occurs frequently with the reporting code columns since many states do not require them.
What kinds of taxes do you have data for?
Our data covers general sales and use taxes. We also provide information on the taxibility of shipping. We do not currently provide rate or rule data for specific products or services.
Laws pertaining to the taxibility of certain products, business types, and services vary greatly from state to state. Zip2Tax is evaluating the feasibility of providing data for additional tax types such as automobiles, alcoholic beverages, digital downloads, and more. If you would like to suggest another type of tax, or if you'd be interested in receiving notice when a tax type is added to our services, please e-mail your request to firstname.lastname@example.org.
Do you provide tax rates for other countries?
Sales Tax Table layout information
Each table is provided in .csv format. If you purchase the entire U.S. Tax Table, you will notice the data is ordered by ZIP code (lowest to highest). If you use Excel to examine the table, you will note that all of the data is on one tab. Note: Excel doesn't show the leading 0's in the ZIP codes. You can solve this by highlighting the ZIP code column and changing it to Zip code format.
In depth information about the table's column headings can be found in Layout Information.
Does your data indicate whether shipping is taxable?
Yes, all of our services include information about the taxability of shipping. With the Online Lookup, the shipping information is show at the bottom of the lookup window. With Database Interface and Tax Tables, Shipping is taxible if there is a "1" in that field and not taxible if there is a "0".
If there is any variance on the taxibility of shipping depending on certain rules, such as whether or not it is separated out on the invoice, we have defaulted to "0" for non-taxible.
Our services do not separate shipping and handling charges.
Do you provide the names of the special districts?
We provide the reporting codes for special districts in those states that require reporting codes. We do not provide the common names of these particular districts at this time.
Do tax jurisdictions match up with ZIP codes?
Sometimes tax districts are based on factors other than ZIP code. There are a few locations within certain states that have more than one tax jurisdiction for a single ZIP code. This can make it tricky to determine which rate to use based solely upon the 5 digit ZIP code.
We’ve made it possible for you determine which rate to use by providing multiple results for these locations. Zip2Tax default result is the municipality that is home to the U.S. Post Office – in the Tax Tables, this location is denoted with a "1" in the Primary Record column. The other rows for that ZIP code show all of the other communities sharing the same ZIP code.
You can manually select the row with the closest city and special district match, or, if you are a Database Interface or Tax Tables subscriber, you may be able to program your systems to automatically make the match.
How often is your data updated?
Every month each state is analyzed carefully by our tax experts for changes to both the tax rates and the ZIP codes. Our data is updated and provided to our subscribers on the first of every month.
Sales Tax Table Updates are provided to our Update subscribers a couple of days before the beginning of the month to allow time for implementation.
Can there be more than one result for a single ZIP code?
Our tax lookups are based on the 5 digit ZIP code. In the United States, there are some locations that may have more than one tax district – sometimes based on city or special districts - within a single ZIP code.
Zip2Tax provides for this possibility by returning multiple results – a unique row for each city and unincorporated area within a ZIP code.
The default result is the Primary Record - the municipality containing the U.S. Post Office. Each unique municipality will have its own line. If tax rates vary within that ZIP code, you can choose the result with the closest match based on the rest of the address you are searching for.
How does your system handle single ZIP codes that have more than one tax rate?
Online Lookup Service: The Sales Tax Calculator will provide the rate for the Primary Record - the town within the ZIP code where the U.S. Post Office is located. A menu will appear below the main window showing the names and tax rates of other communities sharing the same ZIP code. You can then determine which municipality you are looking for.
Database Link: We provide sample codes, written in a few of the most commonly used programming languages, that will provide four distinct data sets: "Basic" returns the tax data aggregated for state-level reporting; "Breakout" provides the sum as well as portioning the rates for state, county, city, and special district levels;"Basic, multiple rows" returns a aggregated result for each district within a ZIP code; and "Breakout, multiple rows" provides the full data for each.
Sales Tax Tables: If a search by ZIP code returns more than one tax rate, you can determine whether you would like to use the tax rate for the Primary Record or that of one of the other communities sharing the same ZIP code.
What area is the basis for your tax rates?
Our sales tax lookups are based on the 5 digit ZIP code for an area. In the United States, there are certain locations that may have more than one sales tax rate within a single ZIP code. The default rate is the one for the Primary Record - the municipality containing the Post Office. Our Online Lookup Service and Sales Tax Tables return tax data for outlying communities sharing the same ZIP code so that you can determine which rate to use.
Is your data compatible with my shopping cart?
We've determined that our standard Tax Tables integrate very well with many shopping carts which allow importation of data. In fact, Make-A-Store and Smith Cart have purposely developed their eCommerce solutions to make sure our data imports flawlessly.
But, due to the many varieties of ever-changing technologies, we are unable to determine ahead of time whether our data will be compatible with your particular shopping cart or other eCommerce system. As a first step, please download and test out our standard Sample Table.
We also have a selection of specially formatted tables available for purchase. Find out more about the tables built for New York State clothing exceptions, and the eCommerce platforms: Evolution, Magento, Sedona Office, Ultracart, Volusion, and Oracle E-Business Tax.
We can also provide our tax data through a variety of database linking methods available at our Developers page. Here, your developer or IT professional can access a portion of our live data for testing purposes. The codes provided use a sample username and password which will allow you access to real-time data for ZIP codes between 90001 and 90999. If you subscribe to one of our services, you’ll be able to replace the sample username and password with those issued to you, thereby gaining full access without having to alter the rest of the tested code. Your developer should be able to determine which method will work best to meet your needs.
If you don't see find a compatible method here, e-mail us your specifications and we'll work with you to see if we can accommodate your needs. The more specifics you include, the better we can estimate the scope of your project. At your request, we may refer you to specialty outside contractors if your project requires hands-on development.
Will your Sales Tax Tables be compatible with my accounting software?
There are many different kinds and brands of accounting software available and we don’t know if our tables will merge seamlessly with your system. We provide a sample Tax Table that you can download and test for compatibility.
If you don't see what you need, e-mail us your specifications and we'll work with you to see if we can accommodate your request. The more specifics you include, the better we can estimate the scope of your project. If you so desire, we may refer you to specialty outside contractors if your project requires hands-on development.
I see extra lookups in my usage history. Where did they come from?
The number of lookups is counted based on each IP address rather than each unique user. Therefore, if you have multiple users sharing one IP address, the number of lookups will reflect the entire group’s activity.
If you feel that this is not the case, please call our offices and we will be able to assist you, 866-492-8494.
How many free lookups do I get?
You are allowed 50 free lookups, not to exceed 10 per day.
We sincerely hope that the free lookups will provided you with a good estimation of how accurate our data is and how usefull it can be to you personally. If you find value in our product, we invite you to subscribe to one of our sales tax data services.
What if I’ve used up my free lookups?
You can subscribe to our service through our easy-to-use shopping cart. Pricing starts at $21.95 which gives you a one-month subscription good for up to 1,000 lookups.
Click her to go to the Online Lookup subscription options page.
I’m not a customer but I tried to log in. Now the free lookups don’t work. How do I fix this?
Clear your browser’s cookies before attempting another free Web lookup.
I’m having trouble logging in. What can I do?
If you are a subscriber and having difficulty in logging in, try the following suggestions:
If this is your first log in attempt:
- The system may have generated a bad username or password. Give us a call at 866-492-8494 and we’ll make sure your credentials are usable and your expiration dates are correct.
If you have successfully logged in before:
1) Some browsers handle the Zip2Tax web site better than others. We’ve experienced frequent trouble with Mozilla Firefox in particular. Try switching to a different browser. Internet Explorer is a frequently used browser that has caused minimal conflicts.
2) Close every page you have open in your browser and open a fresh session. If a browser is left open for a long period of time, it will point to the version of a page as it was when the browser was first opened. Sometimes a small change has occurred on that page and the browser is unable to match up the two slightly different occurrences which causes a login failure.
3) Make sure your firewall and antivirus settings will allow Zip2Tax to have appropriate access.
4) Occasionally, clearing the cookies will resolve the problem. We are unsure why this works, but sometimes it’s the only thing that helps.
5) If all else fails, please restart your computer and try again.
If you are still unable to log in, call our offices at 866-492-8494. Please provide us with your account information, and the TrackingID and CookieID found at the bottom right corner of the Zip2Tax page. Please tell us about any error messages you have recieved. We will assign a technician to investigate immediately.
Is your shopping cart secure?
The security of your personal and credit card information is our top priority. All shopping cart activities take place on a secure server hosted by SecureNetShop.com, LLC.
What does the "Payment Processor Error" mean?
We've found that sometimes corporate cards have security settings applied to their accounts that cause Zip2Tax's shopping cart to generate a "Payment Processor Error: Credit Card rejected: General decline of the card. No other information provided by the issuing bank."
This is usually the result of a security setting applied by the account holder and is usually designed to prevent the card from being used for unauthorized purchases.
In most instances, this can be easily remedied by calling the 800 number on the back of the card and describing the service you are trying to purchase. In other cases, using the corporate card of someone with administrative privileges won't set off the security warnings.
If none of the above remedies work, just call our offices at (866) 492-8494 and we can process the payment manually.
Why are Zip2Tax's prices so much lower than everyone else's?
Zip2Tax is an affordable alternative to the mega-sized tax rate providers that often charge businesses hundreds of thousands of dollars a year.
How can Zip2Tax afford to charge so little? The short answer is: we are a lean company.
Zip2Tax relies on a small core of key personnel and we don't keep staff sitting around waiting to up sell you.
The big tax companies use commission-driven sales and marketing staff who's sole purpose is to hover by the phones and harangue prospective customers. They don't tell you what their fees are until after they have all of your personal information and they have you on the phone. We publish our full rates right on our web page and let you decide for yourself if our services are right for your company.
We provide samples of our data and set-up information right on our web site. Most of our customers are do-it-yourselfers who are able to integrate our data for themselves. Meanwhile, our competition employs dozens of programers who are poised to sweep into your shop and commandeer your databases. They have lots of smiling young MBAs who are eager to hold your staff hostage in long training seminars.
Zip2Tax doesn't offer tax filing services or guarantees of audit protection. We've found that the majority of our clients prefer to use their own accountants, or are interested in a referral to one of our affiliates who offer special deals to Zip2Tax customers. This makes it possible for us to forego the stable of CPAs, tax law specialists and lawyers the competition must maintain.
Based on the trim size of our company and our commitment to stay focused on what we do best - providing accurate sales and use tax data affordably to autonomous businesses - the difference between us and our competition is clear.
I've heard that some companies provide sales tax rates for free. What's the catch?
Sales tax providers that offer their services for free are usually associated with the Streamline Sales Tax Agreement. There are currently six companies certified with SST and they are paid directly by the states for their services. The states are happy to pay for these services because by signing up for the “free tax rates”, your company must register with each and every state you do business with and remit sales taxes to them. These free service providers tell you how much to collect in sale tax, but then they take full control over the reporting and remittance to the states – even going so far as to automatically withdraw the funds from your bank account.
These free services can be a godsend for small companies who can’t handle their existing remittance burden, but the level of control over your own business that you are handing over to these providers is enormous.
Just keep in mind that any service provider is naturally going to work in the interest of the person who holds the purse strings.
What services do you offer?
How do I change my user name and password?
Just contact our offices via e-mail, phone (866) 492-8494, or live chat, and we can change your user name and password for you.
The credentials must be at least 5 characters, they must be unique (not already in use by another subscriber) and they cannot contain certain characters like !, - or '.
We will e-mail you a confirmation for your records when the change has been made.
How do I subscribe to your service?
The fastest way to subscribe is to place your order through our convenient and secure online shopping cart. We accept American Express, Visa, MasterCard and PayPal.
We also accept checks. In the "Payment Method" section of the shopping cart, select "Offline (Mail)" and you will be provided with a printable form at the end of the checkout process so that you can pay by mail. We will send you your subscription information along with a copy of the paid invoice once the check clears. If you prefer, you can send a purchase order to email@example.com and we'll get a custom invoice to you quickly.
Or, call us at 1-866-492-8494 and our customer service representatives will be happy to assist you.
Is there a usage and/or user limit?
#1: Online Lookup: The standard subscription allows for 5 users. Estimated traffic for 5 users should not exceed 1,000 lookups monthly. Please call (866) 492-8494 for a quote on additional user licenses.
#2: Database Interface: Allows for 1,000 queries per month and unlimited users. If queries exceeds that level, a customer service representative will call you and help you decide if an upgrade in service level will be necessary.
#3: Sales and Use Tax Tables: Unlimited usage and users within a single company. The tables may be implemented into multiple systems.
Zip2Tax's subscriptions vary in the manner they will be implemented into an organization, but they are meant for use by a single company. The published subscriptions do not include resale or redistribution to third parties. Please read the End User License Agreement for more information.
E-mail firstname.lastname@example.org to request redistribution arrangement information.
How many Online Lookups do I get?
The Online Lookup subscription is for 5 users, so we generally expect to see 1,000 lookups or less each month.
We offer scaled pricing for additional users. Call 1-866-492-8494 or e-mail email@example.com for more information.
What is the difference between your subscription types?
Lookup Service: This subscription allows up to 5 users to
visit our web site and manually type in each ZIP code to learn
the sales and use tax rates. This subscription can be purchased
in 1 month, 3 month, 6 month, or annual increments. Rates for
additional users are available.
This subscription is accessed manually only and cannot be automated.
Database Interface: This subscription is aimed at eCommerce
web site developers or database experts who wish to "set
it up and forget it." Your site or database makes a query
of our database for each ZIP code behind the scenes. You can
purchase a single state or the whole U.S. The basic subscription
is good for 1,000 queries per month for a year but rates for
additional queries are available.
This subscription requires the integration of the sample codes found on the Developers pages.
Sales and Use Tax Tables: This subscription type is the most
versitile. You purchase the "Initial Table" for a single
state or the whole U.S. and then you have the option to purchase
the "Table Update Subscription" to provide you with
updated tax rates and ZIP codes for a whole year. Once you download
these .CSV files, you can do anything with them within your own
company - you can integrate them with your accounting system,
provide copies to your sales force, import them into your eCommerce
The tables come pre-formated for a variety of popular shopping carts. Don't see the format you need? Provide us with samples or format information and we'll see if it is something we can recreate for you.
For more automated access to the tables, you have the option of integrating the Table Download (HTTP)
State Departments of Revenue and/or Taxation
Laws on the taxibility of certain items, services, and business types vary considerably from state to state. Our data pertains to general sales and use tax only, and we do not gather information specific to individual state laws.
For tax questions other than general sales and use, the best source of information is the state itself. Below is a phone directory for the revenue departments of each state.